Shipping policy
Shipping to Australia
We ship to all Australian states and territories. Every parcel is carefully packed, fully tracked and dispatched within 24 hours of your order being placed.
Shipping Options & Rates
| Option | Delivery Time | Cost |
|---|---|---|
| Standard Shipping (orders $69 and up) | 7–15 business days | FREE |
| Standard Shipping (orders under $69) | 7–15 business days | $12 |
| Express Shipping | 5–8 business days | $59 |
Order Processing
- Orders are processed and dispatched within 24 hours of being placed (excluding weekends and public holidays).
- Once your order ships, you'll receive a confirmation email containing your tracking number and a link to follow your parcel online.
- Please allow up to 48 hours for tracking information to appear after dispatch.
Delivery Times Explained
Delivery time = Processing time (within 24 hours) + Transit time (business days)
- Business days are Monday to Friday, excluding Australian and international public holidays.
- Transit times are estimates provided by our shipping partners and may vary slightly due to weather, customs inspections, or peak periods (e.g., Christmas, Chinese New Year, Black Friday).